Dispatcher Jobs in Franklin, MA

A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.

Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.

1-8 of 8 Jobs

Per Diem Police Dispatcher - Clark University Clark University

  • Worcester, MA (23 miles from Franklin, MA)
  • 1 day ago
  • Worcester, MA (23 miles from Franklin, MA)
  • 1 day ago

Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....

Police Dispatcher Massachusetts Institute of Technology (MIT)

  • Cambridge, MA (24 miles from Franklin, MA)
  • 2 days ago
  • Cambridge, MA (24 miles from Franklin, MA)
  • 2 days ago

PREFERRED : ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...

Per Diem Police Dispatcher - Clark University

  • Worcester, MA (23 miles from Franklin, MA)
  • 19 days ago
  • Worcester, MA (23 miles from Franklin, MA)
  • 19 days ago

Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....

Public Safety Dispatcher Boston College

  • Chestnut Hill, MA (20 miles from Franklin, MA)
  • 19 days ago
  • Chestnut Hill, MA (20 miles from Franklin, MA)
  • 19 days ago

One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....

Public Safety Dispatcher

  • Chestnut Hill, MA (20 miles from Franklin, MA)
  • 21 days ago
  • Chestnut Hill, MA (20 miles from Franklin, MA)
  • 21 days ago

One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....

Police Dispatcher

  • Cambridge, MA (24 miles from Franklin, MA)
  • 23 days ago
  • Cambridge, MA (24 miles from Franklin, MA)
  • 23 days ago

PREFERRED: ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...

Communications Dispatcher

  • Framingham, MA (16 miles from Franklin, MA)
  • 30+ days ago
  • Framingham, MA (16 miles from Franklin, MA)
  • 30+ days ago

May be required to carry and use a two-way public safety radio during duty hours. 6....

Police Dispatcher, Per Diem, Mixed Shifts

  • Worcester, MA (23 miles from Franklin, MA)
  • 30+ days ago
  • Worcester, MA (23 miles from Franklin, MA)
  • 30+ days ago

Major Responsibilities: Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions....

Demographic Data for Franklin, MA

Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.


Local
National
33,261
857
Medium

Dispatcher Online Courses and Training Opportunities

iHireLawEnforcement curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...
Dispatcher Training
I have the Number 1 Freight Broker Training course on Udemy with over 2000 5 star reviews. You can take my Freight Broker Training course along with this course. I also have How to Find Shippers...

Salary for Dispatcher Jobs in Franklin, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLawEnforcement research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Franklin, MA offer the following education background
Bachelor's Degree
30.1%
High School or GED
26.8%
Associate's Degree
17.1%
Vocational Degree or Certification
12.7%
Master's Degree
7.8%
Some College
3.6%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Franklin, MA
None
71.5%
Less than 1 year
14.5%
2-4 years
7.1%
1-2 years
6.7%
4-6 years
0.4%


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