Dispatcher Jobs in Massachusetts

A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.

Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.

1-13 of 13 Jobs

Per Diem Police Dispatcher - Clark University Clark University

  • Worcester, MA
  • 23 hours ago
  • Worcester, MA
  • 23 hours ago

Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....

Police Dispatcher Massachusetts Institute of Technology (MIT)

  • Cambridge, MA
  • 1 day ago
  • Cambridge, MA
  • 1 day ago

PREFERRED : ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...

Part-Time Police Dispatcher

  • Newburyport, MA
  • 6 days ago
  • Newburyport, MA
  • 6 days ago

. $25.00 per hour Application will be accepted March 18 Securing this position will also be dependent on the results of a background investigation....

Emergency Public Safety Dispatcher

  • Pittsfield, MA
  • 13 days ago
  • Pittsfield, MA
  • 13 days ago

hire an Emergency Public Safety Dispatcher....

Per Diem Police Dispatcher - Clark University

  • Worcester, MA
  • 18 days ago
  • Worcester, MA
  • 18 days ago

Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....

Public Safety Dispatcher Boston College

  • Chestnut Hill, MA
  • 18 days ago
  • Chestnut Hill, MA
  • 18 days ago

One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....

Public Safety Dispatcher

  • Chestnut Hill, MA
  • 21 days ago
  • Chestnut Hill, MA
  • 21 days ago

One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....

Police Dispatcher

  • Cambridge, MA
  • 23 days ago
  • Cambridge, MA
  • 23 days ago

PREFERRED: ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...

Police Dispatcher Northeastern University

  • Boston, MA
  • 29 days ago
  • Boston, MA
  • 29 days ago

Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to...

Communications Dispatcher

  • Framingham, MA
  • 30+ days ago
  • Framingham, MA
  • 30+ days ago

May be required to carry and use a two-way public safety radio during duty hours. 6....

Police Dispatcher, Per Diem, Mixed Shifts

  • Worcester, MA
  • 30+ days ago
  • Worcester, MA
  • 30+ days ago

Major Responsibilities: Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions....

Police Dispatcher

  • Boston, MA
  • 90+ days ago
  • Boston, MA
  • 90+ days ago

Dispatchers relay information of interest from Boston to area law-enforcement jurisdictions utilizing these regional inter-agency radio networks....

Public Safety Dispatcher I

  • Middleton, MA
  • 90+ days ago
  • Middleton, MA
  • 90+ days ago

and international law enforcement and emergency response or management agencies, which includes utilizing the Massachusetts Criminal Justice Information System (CJIS)....

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Dispatcher Online Courses and Training Opportunities

iHireLawEnforcement curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Grand Central Dispatch (GCD) Free Course
Apple's Grand Central Dispatch framework allows you to create asynchronous apps for iOS, ensuring a smooth user experience. Our exclusive content is co-created and continually refined with...
Dispatching Decoded
Unlock the Gateway to a Thriving Career in Logistics with "Dispatching Decoded"!Are you ready to step into the dynamic world of freight dispatching, but unsure where to start? Look no further -...
Field Service Dispatcher Console for Dispatchers
Learn to manage appointments, schedules, service resources, and maps with the Field Service Dispatcher Console. Earn points on Salesforce Trailhead. This module includes the following lessons:...

Salary for Dispatcher Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLawEnforcement research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Dispatcher positions.



Highest Education Level

Dispatchers in Massachusetts offer the following education background
Bachelor's Degree
30.1%
High School or GED
26.8%
Associate's Degree
17.1%
Vocational Degree or Certification
12.7%
Master's Degree
7.8%
Some College
3.6%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Dispatchers in Massachusetts
None
71.5%
Less than 1 year
14.5%
2-4 years
7.1%
1-2 years
6.7%
4-6 years
0.4%


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