Dispatcher Jobs in Massachusetts
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
The Yarmouth Police Department is now accepting applications for theposition of full-time Civilian Public Safety Dispatcher.Responsibilities include, but are not limited to, receiving emergencyand nonemergency...
PT- Communications Dispatcher - Massachusetts College of Liberal Arts
- North Adams, MA
- 1 day ago
- North Adams, MA
- 1 day ago
Job Description: The Public Safety/Campus Police Department at MCLA seeks a Part-time Communications Dispatcher to support the needs of a fast-paced police department....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
The Public Safety Dispatcher I is critical to the overall success of the Departments safety, security, and preparedness mission....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
The Public Safety Dispatcher I is critical to the overall success of the Department’s safety, security, and preparedness mission....
The department is a member of the Southeastern Massachusetts Law Enforcement Council (SEMLEC) SWAT, Search & Rescue, Crisis Negotiation, Detectives, and Mobile Command....
Communications Dispatcher II (UMPD Emergency Dispatcher)
- Amherst, MA
- 5 days ago
- Amherst, MA
- 5 days ago
Records and disseminates information to assist sworn personnel in the co-ordination of activities of law enforcement personnel who are engaged in significant, high-stress law enforcement and fire service...
Communications Dispatcher II Bridgewater State University
- Bridgewater, MA
- 6 days ago
- Bridgewater, MA
- 6 days ago
The department is a member of the Southeastern Massachusetts Law Enforcement Council (SEMLEC) SWAT, Search & Rescue, Crisis Negotiation, Detectives, and Mobile Command....
Public Safety Dispatcher I - New Braintree
- New Braintree, MA
- 30+ days ago
- New Braintree, MA
- 30+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our New Braintree facility....
Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies...
safety radio and/or emergency telecommunications systems is advantageous but not required....
Public Safety Dispatcher I - Shelburne Falls
- Shelburne Falls, MA
- 28 days ago
- Shelburne Falls, MA
- 28 days ago
Preferred Qualifications\: Familiarity or experience with industry-recognized public safety radio and/or emergency telecommunications systems is advantageous but not required....
The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire, and medical personnel in the manner dictated...
Per Diem Police Dispatcher - Clark University Clark University
- Worcester, MA
- 30+ days ago
- Worcester, MA
- 30+ days ago
Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Multitasking
- Emergency Response
- Discretion
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Criminal Investigations
- Patrol
- Public Safety
- Background Investigations
- Narcotics
- Special Weapons and Tactics
- Law Enforcement
- Security Training
- Criminal Justice
- Surveillance
- Closed-Circuit Television
- Emergency Management
- Dispatching
- Drug Testing
- Complaint Resolution
- Business Correspondence
- Recordkeeping
- Interviewing
- Closing
- Cardiopulmonary Resuscitation
- Military Background
- Background Checks
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Events
- Documentation
- Data Entry
- Filing
- Education Experience
- Regulations
- English
- Policy Development
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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