Dispatcher Jobs in Massachusetts
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Per Diem Police Dispatcher - Clark University Clark University
- Worcester, MA
- 23 hours ago
- Worcester, MA
- 23 hours ago
Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....
Police Dispatcher Massachusetts Institute of Technology (MIT)
- Cambridge, MA
- 1 day ago
- Cambridge, MA
- 1 day ago
PREFERRED : ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...
. $25.00 per hour Application will be accepted March 18 Securing this position will also be dependent on the results of a background investigation....
hire an Emergency Public Safety Dispatcher....
Receive, relay and transmit pertinent LEAPS/CJIS information from the State Criminal Justice Information System (CJIS) terminal....
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
PREFERRED: ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...
Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to...
May be required to carry and use a two-way public safety radio during duty hours. 6....
Major Responsibilities: Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions....
Dispatchers relay information of interest from Boston to area law-enforcement jurisdictions utilizing these regional inter-agency radio networks....
and international law enforcement and emergency response or management agencies, which includes utilizing the Massachusetts Criminal Justice Information System (CJIS)....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Decision Making
- Emergency Response
- Discretion
- Fire Alarm Installations
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Patrol
- Public Safety
- Crime Prevention
- Narcotics
- Background Investigations
- Law Enforcement
- Special Weapons and Tactics
- Criminal Justice
- Surveillance
- Closed-Circuit Television
- Dispatching
- Emergency Management
- Drug Testing
- Complaint Resolution
- Business Correspondence
- Recordkeeping
- Interviewing
- Cardiopulmonary Resuscitation
- Closing
- Background Checks
- Military Background
- Investigation
- High School Diploma
- Driving
- Writing Skills
- Telephone Skills
- Events
- Documentation
- Typing
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Multitasking
- Policy Development
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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