Dispatcher Jobs in Durham, NC
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Ability to search dispatch procedures by facility, emergency situation and perform dispatch with 100% accuracy....
911 Emergency Communications Technician (Call Taker)
- Durham, NC
- 90+ days ago
- Durham, NC
- 90+ days ago
Our state-of-the art center was the first, and currently one of only three, in the nation to hold both emergency medical dispatch accreditation from the Commission for Accreditation of Law Enforcement...
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Durham, NC
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Decision Making
- Emergency Response
- Discretion
- Fire Alarm Installations
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Patrol
- Public Safety
- Crime Prevention
- Narcotics
- Background Investigations
- Law Enforcement
- Special Weapons and Tactics
- Criminal Justice
- Surveillance
- Closed-Circuit Television
- Dispatching
- Emergency Management
- Drug Testing
- Complaint Resolution
- Business Correspondence
- Recordkeeping
- Interviewing
- Cardiopulmonary Resuscitation
- Closing
- Background Checks
- Military Background
- Investigation
- High School Diploma
- Driving
- Writing Skills
- Telephone Skills
- Events
- Documentation
- Typing
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Multitasking
- Policy Development
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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