Dispatcher Jobs in Sterling Heights, MI
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Police Dispatcher/Prisoner Attendant
- Redford, MI (16 miles from Sterling Heights, MI)
- 60+ days ago
- Redford, MI (16 miles from Sterling Heights, MI)
- 60+ days ago
Ability to pass all of the following: police background investigation, physical examination, psychological examination and drug test as required by the department....
Demographic Data for Sterling Heights, MI
Moving to Sterling Heights, MI? Find some basic demographic data about Sterling Heights, MI below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Sterling Heights, MI
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Sterling Heights, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Multitasking
- Emergency Response
- Discretion
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Patrol
- Public Safety
- Crime Prevention
- Background Investigations
- Narcotics
- Special Weapons and Tactics
- Law Enforcement
- Criminal Justice
- Security Training
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Dispatching
- Drug Testing
- Complaint Resolution
- Business Correspondence
- Recordkeeping
- Interviewing
- Closing
- Cardiopulmonary Resuscitation
- Military Background
- Background Checks
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Writing Skills
- Events
- Documentation
- Data Entry
- Filing
- Education Experience
- Reporting
- Regulations
- English
- Policy Development
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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