- Bachelors degree in Computer Science, Information Technology, or Related field
- Minimum experience of 5 years working in a Technology organization
- Excellent communications with solid problem solving and analytical skills
- Understanding of application & infrastructure stacks and technologies
- Extensive experience utilizing monitoring tools to identify potential incident s, analyzing system logs and dashboards
- Extensive experience solving production incident s, restoring service quickly and identifying underlying root cause
- Ability to multi-task with multiple priorities
- Proven ability to establish and maintain positive customer and team member relationships
- Computer Operations
- Incident Management
- Incident Escalations
Job ID: 474249586
Originally Posted on: 4/22/2025
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