(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Records information using several computer databases;
Assembles data into a specific sequence; places and locates folders in a systematic file;
Processes requests for reports and information from the public in person and over the telephone;
Takes reports and requests for information via telephone from police officers;
Enters, retrieves, and cancels priority and confidential information into LEADS/NCIC on all Wanted Persons, Auto Thefts, Missing Persons, Stolen Firearms, Temporary Protection Orders, etc.;
Consults books, manuals, catalogs, files, records, legal descriptions, microfilm, microfiche, CRT displays, computer printouts, etc. in order to obtain necessary information for data entry;
Sorts and checks reports; determines proper security level, scans, indexes, redacts, and files all reports;
Operates many complex office machines requiring extensive instruction;
Uses police radio communications systems to respond to queries for warrant and wanted person information, suspects, and license plates for police officers and other authorized personnel;
Processes and maintains various documents including arrest information and police reports;
Communicates with other government agencies and offices to verify confidential information and to respond to notifications and inquires;
May need to communicate with individuals who have limited English language skills.
Completion of the twelfth school grade and one (1) year of general office experience. Substitution(s): A certificate of high school equivalence (GED) will be accepted in lieu of a high school diploma. College training may be substituted for the required experience on a year-for-year basis (thirty (30) semester/forty-five (45) quarter credit hours equals one (1) year).
Applicants must obtain and maintain LEADS/BCI certification by the end of probationary period.
KNOWLEDGE, SKILLS, and ABILITIES: Considerable knowledge of filing systems including systems developed on a subject-matter coding basis; general knowledge of standard office and administrative procedures and methods; general knowledge of standard research practices and methods; general knowledge of English usage, grammar, spelling, and punctuation; skill to type twenty-five (25) words per minute; skill in basic word processing; ability to communicate effectively orally and in writing; ability to perform basic mathematical computations quickly and accurately; ability to match names and numbers quickly and accurately; ability to maintain highly confidential information with integrity and discretion; ability to comprehend principles and apply them to established procedures; ability to operate a computer and associated software; ability to deal effectively with the public; ability to perform multiple tasks simultaneously; ability to develop and maintain effective working relationships; ability to identify problems and seek appropriate guidance; ability to gather, sort, and classify information.The names of the applicants passing this administration of this exam will be used to create a NEW, OPEN COMPETITIVE , eligible list, and will replace the names on the current list. If you are interested in having your name included on the new eligible list, you will need to apply for this exam within the filing period and successfully complete all phases of the testing process. Questions regarding this process can be directed to the Test Center at ....
The examination process will consist of a 100% computerized examination covering Reading Comprehension, Information Ordering, Multi-Tasking, Name & Number Comparison, Data Entry, Data Checking, Filing, Administrative Support, and Microsoft Outlook, Word, and Excel 2016/2019.
Approved applicants will be notified by mail/email of their scheduled test date and time.
All applicants must complete all phases of the testing process in order to receive a final score. The names of all candidates who pass this examination will remain on the eligible list for two years, unless the eligible list is replaced prior to or extended beyond the two years.
All applications for this position will be forwarded to the department indicated above. For those candidates passing the application review step, the hiring process will include one or more interviews, a criminal background check, and a pre-employment drug test. For any position within the Division of Police, the hiring process will also include the completion of an extensive personal history questionnaire and a polygraph examination. The selection process can take as little as 3 weeks and up to 3 months.The certification process will be: Fixed Band
The City of Columbus is an Equal Opportunity Employer